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Call Assistant

Voice keywords detected: deadlines, start dates

Content Found

Detected Topics: Deadlines & Start Dates

Based on your conversation, here's the relevant information

Deadlines & Start Dates

Important deadlines and enrollment dates

Add/Drop Deadline

Last day to add or drop courses without penalty

August 23, 2025

Enrollment Confirmation

Confirm your enrollment and course selection

August 30, 2025

Tuition Payment Deadline

Full tuition payment must be received

September 5, 2025

Refund Deadline

Last day to request full refund for withdrawal

September 12, 2025

Module Start Dates

View upcoming module start dates and schedules

Term A Start

First term classes begin

September 2, 2025

Term B Start

Second term classes begin

October 28, 2025

Module Resits Open

Resit registration opens

November 10, 2025

Live Transcription

Recording

[00:02] Agent: Hello, this is Ferra from Student Support. How can I help you today?

[00:06] Student: Hi, I need to know about the deadlines for enrollment and when classes start.

[00:12] Agent: Of course! Let me look up the current deadlines and start dates for you.

[00:16] Student: I'm specifically interested in the business program. When do I need to confirm my enrollment?

[00:22] Agent: Great question. For the business program, let me check the specific deadlines and start dates.

[00:28] Student: Also, what happens if I miss the enrollment deadline? Are there any penalties?

[00:34] Agent: That's important to know. Let me provide you with all the relevant deadline information and explain the penalty policies.

IT Support & Systems

Technical support, MFA setup, and comprehensive system overview

IT Help & MFA

Technical support assistance, multi-factor authentication setup, password management, and secure system access procedures

Different systems used within SMUO

Overview of all systems and platforms used by students for various services and support

Technical Support Quick Reference

Immediate assistance contacts and self-service resources