Interactive Guides

Step-by-step guides for common processes

Student Enrollment Process

Complete guide for processing new student enrollments (8 min, 6 steps)

Payment Issues Resolution

Step-by-step process for handling payment problems and queries (5 min, 5 steps)

Extension Requests Handling

Process for evaluating and approving academic extension requests (6 min, 6 steps)

Technical Support Workflow

Comprehensive guide for resolving technical issues (7 min, 6 steps)